Privacy Policy

At Bharat Ambulance, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our ambulance services and interact with our website or mobile applications (“Services”). Please read this Privacy Policy carefully to understand our practices regarding your personal data.

1. Information We Collect: a. Personal Information: We may collect personal information, such as your name, contact information, date of birth, medical history, and insurance details when you use our Services or communicate with us. b. Usage Information: We may collect information about how you interact with our Services, including your IP address, browser type, device information, operating system, and usage patterns. c. Location Information: With your explicit consent, we may collect and process your geolocation information to provide you with ambulance services and improve our response times. d. Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience and gather information about your preferences and browsing activities.

2. Use of Information: a. Provide Services: We may use your information to facilitate and deliver our ambulance services, including scheduling and coordination of emergency medical care. b. Communication: We may use your contact information to communicate with you regarding your ambulance requests, service updates, and other relevant information. c. Improve Services: We may analyze the data we collect to improve our Services, enhance user experience, and develop new features. d. Legal Obligations: We may use and disclose your information as required by applicable laws, regulations, or legal processes.

3. Data Sharing and Disclosure: a. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our Services. These providers are obligated to maintain the confidentiality and security of your data. b. Legal Requirements: We may disclose your information if required to comply with applicable laws, regulations, or legal processes, or to protect our rights, safety, or the safety of others. c. Business Transactions: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity. d. Consent: We will obtain your explicit consent before sharing your personal information with any other third parties.

4. Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights: You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights or to seek clarification about our data practices, please contact us using the information provided below.

7. Children’s Privacy: Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information of a child, please contact us immediately.

8. Changes to the Privacy Policy: We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website or mobile applications, and the effective date will be revised accordingly.

9. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

   Bharat Ambulance – support@bharatambulance.com